KONG Ez Soft Collar - Xsmall
| Quantity | Discount | Price |
|---|---|---|
| 3 | 5% | $6.37 |
| 5-Unlimited | 10% | $6.04 |
KONG Ez Soft Collar - Xsmall
The KONG EZ Soft Collar XSmall is a comfortable, pliable recovery collar designed to prevent dogs and cats from reaching injuries or surgical sites. Made with soft, flexible fabric, it allows for a less stressful recovery experience. The Flexstaytechnology maintains the collar's shape, and the cinch-tight toggle ensures a secure fit.
Features:
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Soft, flexible fabric for comfort
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Prevents pets from reaching wounds
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Flexstaytechnology maintains collar shape
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Cinch-tight toggle for a secure fit
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Ideal for small dogs and cats
- Change of Mind Returns
- Available within 30 days of receipt, provided items are unused, in original condition and packaging.
- Sale, personalised, or perishable items are not eligible for change-of-mind returns.
- Faulty, Damaged, or Incorrect Items
- Damaged, defective, or incorrect products? You’re covered under Australian Consumer Law—entitled to a repair, replacement, or full refund.
- Notify us within 7 days of delivery, and return the item using the supplied label—at no extra cost.
- Returns Process
- To initiate a return, contact our support or use our online returns portal.
- Once approved, we’ll send a prepaid return label via Australia Post’s returns service.
- Refunds are issued to the original payment method within 5 business days of receiving the returned item.
- Refund & Exchange Options
- Choose a full refund, exchange, or store credit—whichever suits you best.
- Refunds for change-of-mind returns will exclude original shipping costs.
- Fees & Conditions
- No hidden fees—we clearly disclose any restocking or return shipping charges upfront.
- If your return doesn’t meet the criteria (e.g., item used or without tags), we reserve the right to refuse or deduct from the refund.
- Returns Fraud & Protection
- We comply with industry best practices to prevent fraudulent returns—requiring proof of purchase and refunding via the original payment method only.
- Legal Rights & Compliance
- Our policy aligns with Australian Consumer Law—customer guarantees cannot be removed or limited.
- We never mislead or restrict legal rights.
- Need Help?
- For questions or to start a return, contact us via [support link/email].
- Visit our full Returns & Refunds page for detailed instructions and FAQs: Refund & Returns Info.
