KONG SCRUMPLEZ KOALA MD

Sale price $18.00
Quantity Discount Price
35%$6.37
5-Unlimited10%$6.04
KONG SCRUMPLEZ KOALA MD

KONG SCRUMPLEZ KOALA MD

$18.00

The KONG Scrumplez Koala is a charming plush toy designed to delight dogs with its unique interactive features. Its soft, rumpled plush exterior is perfect for snuggling, while the squeaky ears that slide through the head add an exciting dimension to tugging fun. Ideal for gentle indoor play, this toy is suitable for dogs of all sizes who enjoy both cuddling and interactive play.

Features:

  • Squeaky ears slide through the head for interactive tugging

  • Soft, rumpled plush exterior invites snuggling

  • Ideal for gentle indoor play sessions

  • Suitable for dogs of all sizes

  • Encourages natural play behaviors

  1. Change of Mind Returns
  • Available within 30 days of receipt, provided items are unused, in original condition and packaging.

  • Sale, personalised, or perishable items are not eligible for change-of-mind returns.

  1. Faulty, Damaged, or Incorrect Items
  • Damaged, defective, or incorrect products? You’re covered under Australian Consumer Lawβ€”entitled to a repair, replacement, or full refund.

  • Notify us within 7 days of delivery, and return the item using the supplied labelβ€”at no extra cost.

  1. Returns Process
  • To initiate a return, contact our support or use our online returns portal.

  • Once approved, we’ll send a prepaid return label via Australia Post’s returns service.

  • Refunds are issued to the original payment method within 5 business days of receiving the returned item.Β 
  1. Refund & Exchange Options
  • Choose a full refund, exchange, or store creditβ€”whichever suits you best.

  • Refunds for change-of-mind returns will exclude original shipping costs.

  1. Fees & Conditions
  • No hidden feesβ€”we clearly disclose any restocking or return shipping charges upfront.

  • If your return doesn’t meet the criteria (e.g., item used or without tags), we reserve the right to refuse or deduct from the refund.

  1. Returns Fraud & Protection
  • We comply with industry best practices to prevent fraudulent returnsβ€”requiring proof of purchase and refunding via the original payment method only.

  1. Legal Rights & Compliance
  • Our policy aligns with Australian Consumer Lawβ€”customer guarantees cannot be removed or limited.

  • We never mislead or restrict legal rights.

  1. Need Help?
  • For questions or to start a return, contact us via [support link/email].

  • Visit our full Returns & Refunds page for detailed instructions and FAQs: Refund & Returns Info.